PromaiaPromaia

Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly (e.g. email address, account details) and standard usage data (pages visited, features used, integrations connected). We may also collect device and browser information through server logs.

2. How We Use Your Information

We use collected information to operate and improve the service, communicate account-related updates, and maintain platform security. We do not sell personal information to third parties.

3. Data Storage & Security

Data is encrypted in transit (TLS) and at rest. Customer data is logically isolated per account. We follow industry-standard security practices but cannot guarantee absolute security.

4. Third-Party Integrations

When you connect third-party services, we access only the data required to provide our services. You may revoke integration access at any time through your account settings.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. Upon account deletion, we remove your data within 30 days, except where retention is required by law.

6. Cookies

We use essential cookies for session management and preferences. We do not use advertising or third-party tracking cookies.

7. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email or an in-service notice prior to taking effect.

8. Contact

For privacy-related inquiries, contact hello@promaia.com.